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Ambientia: Creating digital solutions for a better tomorrow

Ambientia Joensuu

Ambientia is a forward-thinking organization that combines the trifecta of design, technology, and business insight to create innovative digital solutions. In an ever-changing world, Ambientia is dedicated to helping its clients not just survive but thrive. Their services encompass modernizing applications, building intelligent processes, and delivering data-driven customer experiences. The company serves a diverse clientele across various sectors, including the public sector, industrial sector, and the retail and services sector.

Two Decades of Excellence and Growth

Ambientia was founded in 1996 in Hämeenlinna. Since then, the company has embarked on a journey of steady growth and expansion. Today, Ambientia boasts a workforce of around 230 dedicated professionals and generates approximately 30 million euros in revenue with offices strategically spread across Finland in Hämeenlinna, Helsinki, Turku, Joensuu, Tampere, and Kuopio.
But the growth story doesn't stop within Finnish borders. In 2020 Ambientia ventured into international waters when after a long-standing partnership Ambientia became a part owner of Shero Commerce. Located in the United States, Shero Commerce focuses on both B2B and B2C eCommerce solutions, working in close collaboration with Ambientia's eCommerce team in Finland with a joint ambition to grow together in European and US markets. Together, they continue to navigate the complex landscape of business, design, and technology, offering cutting-edge solutions to clients and pushing the boundaries of what's possible in the digital age.

Sami Pippuri, Business Director responsible for public business and sales at Ambientia, has been an integral part of the company for over two decades, witnessing and contributing to its remarkable evolution. As a member of Ambientia's executive team, Sami plays a pivotal role in shaping the company's strategic direction and ensuring its continued success. His leadership extends beyond Ambientia, as he also serves as an advisory board member at the HUS Cooperation Advisory Board since 2022. Additionally, Sami represents the Nordic region on the Liferay Partner Advisory Board, further solidifying Ambientia's presence on the international stage. 

Pioneering the Future of Customer Experience

- As the "Future Creation Company," we at Ambientia are experts in understanding how first-class customer experience relies on optimized commerce, sales, marketing, and customer service processes and their interplay and how they are configured around end-to-end customer journeys. At the core of our approach is a meticulously researched understanding of the real problems, needs, and intentions of the end customers, says Pippuri.

One area where Ambientia truly shines is in the design and implementation of future-proof public digital services. These services are crafted to align with citizens' desires and quality standards while remaining in perfect harmony with the client's core strategy. In an era where digital services have become a cornerstone of modern governance, Ambientia's ability to deliver exceptional public services is a testament to their dedication to excellence.

Ambientia's commitment to their clients goes beyond understanding and design; it extends to the transformation of operational processes. Through digitalization, automation, optimization, prediction, continuous learning, and data-driven decision-making, Ambientia empowers their clients to enhance their business performance and productivity. By harnessing the power of data and automation, Ambientia helps their clients stay competitive, efficient, and agile.

Ambitious Growth and a Sense of Community

Ambientia has set ambitious targets for the near future to continue at the forefront of industry trends and innovations. They aim to achieve an annual revenue of 50 million euros and expand their workforce to include 500 Ambientians within the next two years. Growth plans include scaling up existing business operations as well as business acquisitions, allowing Ambientia to broaden their reach and expertise further. 

Ambientia's journey in Joensuu spans over two decades of active participation in the local business landscape. In 2003 Ambientia started cooperation with Codezilla Oy, a Joensuu based company located at Science Park. Two years later the company merged with Ambientia and the Ambientia Joensuu office was born. While having considered other options a couple of times over the years, the company has remained rooted at the Science Park in Joensuu. The decision to stay in this location owes much to its strategic advantages and employee satisfaction.

The Business Park's central and accessible location as well as services from parking and restaurants to gyms benefits both employees and clients alike. Ambientia's commitment to their Joensuu office underscores their dedication to fostering local communities while simultaneously expanding their global presence. With ambitious growth plans and a proven track record, Ambientia is well-positioned to shape the digital landscape of the future.

Picture credits: Ambientia, photographer Harri Mäenpää

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